Welcome to Orientx Ingredients!
FAQs
About our productsWe have compiled a list of
We have compiled a list of
frequently asked questions for your convenience.
Price lead time and COA
send over the response accordingly.
Is Orientx a manufactory?
Orientx has it's own factory in China.
How long the orders will be ready?
The orders for stocked materials normally take 2-3 days to be ready.
Do you give credit terms?
The first three orders need to be prepaid.
Is the COA same as the one when I placed the order?
The COA may not be the same batch, but it's going to be the same quality.
Are you fully certified?
Send over the certificates that the customer reuqsted.
Can you provide TC for organic materials?
We have TC for all our organic materials. However we don't share it for confidential reason.
Do you have samples? How do you charge the samples.
Check the availibility and the cost. Ask shipping (UPS/FedEx) account for the shipping cost.
How do I pay you? Do you accept credit cards?
We don't accept credit cards. Send over the payment information.
Are you located in China or here in the U.S.?
Our factory is based in China. We have warehouse here in CA and NJ.